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The Mobile by Sainsbury’s service has now closed.

You will no longer be able to make or receive calls or texts on the Mobile by Sainsbury’s service, and you won't be able to access the internet from your phone unless you are connected to Wi-Fi.

If you were a Mobile by Sainsbury’s Pay As You Go customer and have outstanding credit, please click here and we’ll arrange a refund for you.

Please note that refunds are available until the 1st May 2016. 

For any other queries or questions, please click here for further help and our frequently asked questions.